ICBC offers insight into future of driving in British Columbia

A sold out Pacific Ballroom at the Victoria Marriott Inner Harbour heard from ICBC Interim President and CEO Jason McDaniel last week, as he candidly discussed the road ahead for the Crown Corporation.

The latest in The Chamber’s series of Business Leaders Luncheons was facilitated by Chamber Board member Mary Lou Newbold, Chief EyeCare Officer at Mayfair Optometric Clinic.

McDaniel offered insight into how ICBC is planning for uncertain times, as well as an update on a major change to how the insurer compensates drivers involved in accidents. The “no fault” model, which McDaniel prefers to call “enhanced care” is up for review by the province next year.

McDaniel also answered questions about proposed changes to the licensing system —including the removal of the second road test.

The event ended with a thoughtful discussion of a question posed by Kyle Granger of ColdStar Solutions about using technology to reduce costs based on advanced driving metrics. The idea of tracking how large vehicles are operated is an interesting opportunity for professional drivers, as well as one that could lead to innovation that helps regular drivers as well.

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Plan for prompt payment rules supports construction

The Chamber applauds a new agreement that will let builders build, and spend less time chasing wayward payments.

On Tuesday, the province announced legislation that will help contractors, subcontractors and workers get paid on time.

“We welcome this critical step toward payment certainty for B.C.’s construction industry,” BC Construction Association president Chris Atchison said. “It marks a new starting line that requires sustained collaboration between industry and government. Establishing fairness in how money flows means the industry can focus on building, not battling over payment. BCCA remains committed to continuing to work with the provincial government on this important issue.”

With housing supply a critical component for improving the cost of living in Greater Victoria and across BC, governments need to address all barriers facing contractors.

The prompt-payment legislation, once passed, will:

·     set clear timelines for payment on construction projects

·     establish a fast-track adjudication process to resolve payment-related disputes

·     improve cash flow and stability across the construction industry.

Ontario and Alberta already have prompt-payment laws, and industry groups in BC have supported bringing those rules here. The province said there will be a transition period to establish an adjudication authority and conduct outreach and education regarding rights and responsibilities under the new system.

Prompt-payment rules will apply broadly to both private- and public-sector projects in BC, including government contracts, unless specific exemptions are set out by regulation.

Chamber’s new advocacy focused on urgent action

You might have noticed some changes to how The Chamber is using our position as the unapologetic Voice of Business.

The series of messages, shown below, will start appearing more on Chamber social channels and in other media. The focus is on action. Businesses have had too many years of uncertainty caused by societal shifts and the growing burden of red tape. Our members and our Board of Directors have been clear that we need to speak up and call for change.

Our first focus is downtown Victoria and other central areas being devastated by a permissive attitude toward disorder and crime. People need to feel safe. That means all levels of government need to do their part — and do it with urgency.

We know what’s needed: consistent police and bylaw presence and enforcement, immediate options for people needing mental health and addiction care and changes to a legal system that currently allows repeat offenders to harm our communities.

Our other current priorities are more responsible spending by governments, and reduction in regulatory roadblocks that make building homes and providing services for families too expensive.

New SIPP report says Greater Victoria at a crossroads

A report released this week offers a path forward for a regional economy that is spinning its wheels in some sectors.

The South Island Prosperity Partnership offers a series of recommendations to overcome stagnation and reach our potential in Igniting Momentum, a 105-page report that came out of its Rising Economy Taskforce.

“The stakes are too high for business as usual in Greater Victoria,” the report concludes. “The evidence is clear: affordability pressures, productivity gaps, essential-worker shortages and external shocks are converging. But so are our advantages: world-class research, a thriving tech ecosystem, ocean and climate leadership, strong public anchors, entrepreneurial grit and a quality of life that draws talent from around the world.”

The Chamber helped contribute to the report’s findings, which align with much of the work the Chamber continues to do to attract investment and support our community.

“Greater Victoria is at a crossroads. Without bold, immediate action, we risk losing the talent, businesses and vibrancy that sustain our economy. Governments at all levels must do more to coordinate with the private sector to help ensure businesses can succeed,” Chamber CEO John Wilson said. “As BC’s second-largest metropolitan area, we can’t wait any longer. The Chamber promises to work with our members and partners across the region as the voice of business to address social challenges, increase access to skilled workers and grow our regional economy in ways guided by innovation, inclusion, and resilience. The time to act is now — to build a safer, stronger, and more prosperous Greater Victoria for everyone.”

IDEA committee hears how equity helps employers

The Chamber’s IDEA committee met this week after taking a break over summer, and heard a great presentation from the team at the Inter-Cultural Association of Greater Victoria. Paulina Grainger, Billie Tess and Parker Johnson provided an overview of ICA’s Tools for Equity program. It was an enlightening and informative conversation about the benefits that organizations get from helping everyone have a chance to succeed.

The program offers tools to address systemic and institutional racism that exists in many workplaces. The work helps build better businesses and great community, while improving the competency of management and employees.

The ICA will work with any organization wanting to become more inclusive in order to stay relevant, competitive and an employer of choice.

Another Postal disruption simply bad for business

The Chamber is calling for a quick resolution to the simmering Canada Post labour dispute. Across the country, many businesses rely on dependable delivery service and, for some, the only option is currently Canada Post.

The Canadian Chamber’s Business Data Lab shows that supply chains are already facing challenges and any further disruption could make some businesses nonviable.

“Roughly 130,000 Canadian businesses were directly impacted by logistics-related labour disputes last year. Another stoppage — particularly during a fragile economic recovery — risks slowing deliveries, straining e-commerce and delaying critical services like payments and housing approvals,” the Canadian Chamber said. “Continuity matters. Business needs certainty, not another bottleneck.”

In Greater Victoria, we’ve seen first-hand how a postal strike can hurt small businesses and non-profit organizations.

“We know that many organizations still rely on Canada Post for cheques and fundraising. If they can’t rely on this service, they need to find alternatives and that could lead to higher costs or delays, and it certainly isn’t good for maintaining trust in Canada Post” Chamber CEO Bruce Williams told the Times Colonist, noting that “during the last postal strike, Chamber team members drove around the region to pick up and drop off payments and invoices for local businesses.”

On Wednesday, Canada Post gave its latest and “final” offer to the union representing 55,000 of its workers. You can find ongoing updates here:

New lien rules bring BC in line with other provinces

The new Commercial Liens Act comes into force on June 30, affecting how businesses collect debts for services they provide to repair, store or transport goods. The Act replaces a patchwork of outdated laws, which created different rules for different services.

The Personal Property Registry, an online system that tracks legal claims on personal property, will be updated on June 30 to so that commercial liens can be registered. The changes will also make it easier to enforce liens without going to court, which helps businesses get paid and cuts legal costs.

The Act also allows people to keep using their vehicle or equipment to make money and pay off the debt.

The act replaces the Repairers Lien Act, Warehouse Lien Act and Livestock Lien Act. Any existing liens under those acts will continue as commercial liens. The change brings BC closer to the goal of having one set of lien rules across Canada so businesses that provide services in different provinces do not have to keep track of different rules.

Businesses bear burden of loosening sick day rules

A cost to employers rooted in the pandemic is now further ingrained in law after the provincial government moved to ban the requirement for doctor’s notes when employees take sick days.

“Businesses would have liked to have had more of a say on this policy,” Chamber CEO Bruce Williams said. “It’s one thing for the public sector to make this a requirement for its employees, but to force it on the private sector overlooks a lot of concerns we hear from members.”

Organizations understand the benefit of supporting their workers, especially in Greater Victoria with one of the lowest unemployment rates in Canada. During the pandemic, employers went to great lengths to support staff who were ill as well as to keep workers safe from infection. However, legislating paid sick days is a cost that is not covered by government. This additional burden on business adds up, especially at time when many organizations are facing lower margins.

“Most Chamber members I talk to have great relationships with their staff and go out of their way to help when needed,” Williams said. “But many are rightfully concerned that this change will create confusion and could incentivize abuse of the rules and potentially force employers to provide more paid days off work.”

Saanich and Victoria merger is the right thing to do

Better governance from fewer governments has long been a rallying cry within the halls of the Greater Victoria Chamber of Commerce. On April 5, our region took the first step toward achieving that goal.

The Victoria-Saanich Citizens’ Assembly released its findings seven years after the process took root in 2018. The 48-member assembly is recommending that Greater Victoria’s two largest municipalities merge.

“This is a major win for The Chamber. We’ve literally been advocating for this since the mid-20th Century,” Chamber CEO Bruce Williams said. “When we were packing up to move our office, we found binders with reams of paperwork calling for amalgamation over the decades.”

The Chamber was an early voice for using the Citizens’ Assembly process as a practical method for initiating amalgamation. And whenever the process stalled along the way, The Chamber was quick to nudge it forward.

The next step will be for the City of Victoria and District of Saanich to review the consensus reached by the Assembly.

“Both municipal councils have committed to receiving the Assembly’s final report and deliberating on its recommendations,” the report stated. “If they decide to endorse the Assembly’s recommendation for a public referendum on amalgamation, they will work with the Province of British Columbia to initiate it, likely to coincide with the next municipal elections in 2026.”

Women in Business report finds steady, slow progress

The 2025 Women in Business report by Doane Grant Thornton is now available.

The annual report promotes gender equality, tracks progress, identifies challenges and informs strategies for fostering a more inclusive and equitable business environment — ultimately leading to better business outcomes.

“In Canada, 34.7% of women hold senior management positions in small- and medium-sized businesses. It’s steady progress but still a significant distance to achieve parity,” Doane Grant Thornton stated. “It could take another 25 years for women to achieve equal representation in top executive roles, without accelerated change.”

The report also looks at external and internal challenges that affect leadership teams in mid-market businesses, which Doane Grant Thornton said “account for 98% of employer businesses in Canada, and 90% of businesses and two-thirds of jobs worldwide.”